Why Is My ATT Broadband Not Working?

How do I reset my AT&T router?

How to reset your Wi-Fi gatewayPress and hold the Reset button on the gateway for at least 10 seconds.

If you let go before 10 seconds, the gateway will reboot, but it won’t reset.Wait until the gateway restarts and all the status lights are lit.See if the Broadband or Service status lights are solid green..

How do I troubleshoot my AT&T router?

Reboot your modem or Wi-Fi gateway and computerShut down your computer.Turn off your modem or gateway, or unplug your power supply.Unplug your telephone cord from the back of your modem or gateway.Optional: Turn off your router or unplug the power cord from the back of your router and confirm that the front panel lights are turned off.Wait for 30 seconds.More items…

How do I fix my AT&T Red broadband light?

If you have a Blinking or Solid Red Broadband light, resetting the modem and checking cables and connections is recommended:Restart Gateway : Unplug the power connection behind the gateway for ~15 seconds. … Reset the Modem: Press and hold the reset button located on the rear of the modem for 20 seconds.More items…•

Why is my AT and T Internet not working?

If you are having problems with your AT&T High Speed Internet connection, try the following troubleshooting steps: Check the modem status icon on the task bar on your desktop. Check all connections. … Make sure that your DSL modem is not plugged into a surge protector.

Why has my Internet suddenly stopped working?

Reboot your modem and router. Sometimes Internet service providers (ISP) make changes on their end that can change the settings that connect your router to the Internet. The way to fix this is to unplug both your modem and your router (you may have one piece of equipment that acts as both) and wait a full 60 seconds.

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

How can I have WiFi but no internet?

In case, you are facing issue on your Android, check out our other article on Android connected to Wi-Fi but no internet.Where to look? … Restart Device. … Check Modem Lights. … ISP Is Down. … Antivirus or Other Security App. … Use Built-in Troubleshooter. … Flush DNS. … Change Wireless Mode on Router.More items…•

What does a red broadband light mean?

If the broadband light on your router flashes red, it indicates that there might be an issue with the cables that are connected with your modem. Any problem with your physical network might also be the cause of the flashing red light on your router.

What do I do if my broadband light is red?

If the Internet or Service light on your modem is solid red, it means your modem can not detect a DSL signal. To solve this problem: A: Restart your modem. Sometimes simply shutting off and re-starting your modem will reset your connection.

How do I fix my AT&T Broadband Connection?

Get help with your internetUnplug the power cord from the back of your gateway or modem. If you have: … Wait 20 seconds.Put the internal battery back in, if applicable.Plug the power cord back in. … Wait up to 10 minutes for the gateway or modem to reboot and your Broadband light to turn solid green.

What do I do if my broadband isn’t working?

How can I fix a lost broadband connection?Is there a major fault in your area? … Turn your router off and then on again. … Check that your Hub is plugged in, turned on and there are no loose cables. … Change from wireless to Ethernet. … Check your extensions. … Check your micro-filters. … Try the bare minimum on your line.More items…•