Quick Answer: Can Someone Else Use My FedEx Account?

How do I unlock my FedEx account?

Option 1: Click the Answer Question button to use reset your password with a secret question.

Enter the answer to your secret question and click Continue.

FedEx will confirm the secret answer entered is correct.

You will have five attempts to answer your question correctly before you will be locked out of your account..

How do I change my company name on FedEx?

My company name has changed, can I update this information within FedEx Administration? No. You must contact the Technical Support Hotline at 1.877. 339.2774 in order to change your company name.

What is the difference between direct and indirect signature with FedEx?

Direct Signature Required: FedEx obtains a signature from someone at the delivery address. … Adult Signature Required: FedEx obtains a signature from someone at least 21 years old (and possessing the required government-issued photo ID) at the delivery address. If no eligible is at the address, we reattempt delivery.

Can I leave a note on the door for FedEx?

One option is to request that your package be delivered to a nearby FedEx location for pickup. … Now, you could leave a note on the door with delivery instructions and your signature. In this case, your FedEx driver will decide whether it is safe to leave the package or attempt redelivery the next day.

Does FedEx deliver to door or mailbox?

Parcel carriers like FedEx, UPS, and Amazon will not use your mailbox to deliver packages, but that’s because they’re not really delivering your mail at all — hence our reference to FedEx, UPS, and Amazon as “parcel carriers” and USPS as “mail carrier.”

How do I close a FedEx account?

Remove Account To remove an account from your fedex.com profile, click on the “Remove” icon next to the account number. A popup window will display asking you if you are sure you want to remove the account. NOTE: By removing the account number from your fedex.com profile, you are not deleting the account number.

What happens if Im not home to sign for a FedEx package?

If no one is available to sign, FedEx will deliver the package in a safe place without obtaining signature. FedEx will obtain a signature from someone at the delivery address, from a neighbour or from a building manager. … If no one is available to sign, FedEx will attempt redelivery of the package on another date.

Can FedEx give me a delivery time?

FedEx Delivery Manager will allow recipients to select eligible delivery options only. Select this option if you want to choose a date or time for FedEx to deliver your package. … During a specific 2-hour window on a specific operating day within 5 calendar days of the expected delivery day.

How do I add a user to my FedEx account?

User Profile:on the Users screen, select an existing User and click Edit. On the Admin Home screen, click Create new user or click Invite new user in the Users section. Enter or edit the User details, accounts and settings on the User Profile screen. User Privileges: complete the User Profile screen and click Next.

What do I do if I received someone else’s FedEx package?

If you received the package at the recipient’s former address, call Fedex and request they retrieve it. Give them the forwarding address when you call. You could also write the correct address on the package.

Can the receiver pay shipping FedEx?

FedEx Quick Form Payment – Shipment Payment Method: Select the party (Shipper, Recipient, Third Party) who is responsible for payment of the transportation charges. NOTE: If billing a recipient or a third party, enter their FedEx account number.

Will FedEx call me for signature?

“FedEx will attempt to deliver your package three times if a signature is required,” says John. “After the third attempt, they call you to come pick it up.

Can you send a package and have the receiver pay?

Collect on Delivery – Form 3816 With Collect on Delivery (COD), a mailer sends an item (not already paid for) to a recipient (or agent) who pays for the item and its postage (not to exceed $1,000.00) when the item is delivered. This product ships in a pack of 10. For details, see the Shipping Page.

What do I do if I get someone else’s package?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.

Can you keep a package delivered to you by mistake?

The answer is yes and no, according to Citizens Advice. Items that firms send to you, but you didn’t actually order are called “unsolicited goods”. You’re well within your rights to keep them. … Firms can take you to court to recover their goods.

Can I ship with FedEx without an account?

Yes. However, if you are shipping more than 1 box to the same recipient or more than 3 separate shipments to different recipients a day then you will need an account number to ship with FedEx Ship Manager™at fedex.com. … You can request this online .

What to do if FedEx delivers a package that isn’t yours?

Go online to FedEx Ground Return Package Pickup to schedule a pickup. Call FedEx Customer Service at 1.800. 463.3339 and say “Ground Return Pickup” to schedule a pickup. Include them in a regular scheduled pickup.

Does FedEx knock on your door?

Many packages today are sent without requiring a signature for delivery. … Use FedEx Delivery Manager to let your driver know you want a ring-or a knock. You can leave instructions for drivers to always ring your doorbell or knock on your door when a package is being left.

Can someone else pick up my FedEx?

If you’re picking up on behalf of your employer, you must also present a company-issued photo ID or business card that includes the recipient’s address. If a signature is required from someone 19 years of age or older, your government-issued photo ID must include proof of age.

Where does my FedEx package go if I not home?

If you are not home to sign for your package, a doortag will be left at your door and the driver may reattempt delivery. To avoid missed deliveries, sign up for FedEx Delivery Manager where you will be able to sign electronically or give special instructions for delivery.

Do you need an account to use FedEx?

Do I need a FedEx account to ship? In order to ship online using FedEx Ship Manager® at fedex.com, a FedEx account and a fedex.com login are required. You can first open a FedEx Account online and then get a fedex.com login.