Is the post office responsible for lost mail?
The Postal Service™ is not held liable for damage which occurs during the processing or handling of mail matter under Title 28, Section 2680(b) of the U.S.
Code, except for Priority Mail Express®, Priority Mail®, Registered Mail®, Insured, or Collect on Delivery (COD)..
Is the post office responsible for damaged packages?
As a seller you are responsible for delivery of the product. That means in the customers hands … which includes shipping (which you bought/paid and not the buyer … thus why they can’t do anything with USPS) … and any damage during shipping. … Also, and you probably didn’t send it this way but, USPS Priority has $50 ins.
What happens if you lie about not getting a package?
Of course it is illegal. If you knowingly misrepresent to USPS, or any of the other interstate carriers (e.g., FedEx) that a package that you did in fact receive wasn’t received, you could be looking at a mail fraud prosecution.
Whose responsibility is a stolen package?
A: Ronna Branch, a spokeswoman for UPS, said if one of its drivers releases a package and it is stolen, UPS is liable for the contents unless the shipper instructs the company to release the package no matter what. “Under those circumstances, we’re not responsible for it.”
What do you do if the post office loses your package?
Submit a Missing Mail search request at MissingMail.USPS.com. File a claim. Visit your local Post Office™ location for assistance in filling out a Missing Mail request. Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request.
Who pays for a lost package?
The buyer will either want a refund or a replacement product. Either the buyer or the seller can reach out to the USPS (or other carrier). The package carrier is able to open a claim to try to locate your package, or an insurance claim to cover the insured value of your package.